Ek7777 Privacy Policy —
How Your Information Is Protected

1 Introduction

Ek7777 (ek7777.fun) is a trusted entertainment platform for online gaming users in Bangladesh. We believe your privacy is a fundamental right. This privacy policy ensures full transparency between ek7777 and its members regarding how information is collected, used, and protected.

Reading this page will tell you what information ek7777 collects, how it is used, who it may be shared with, and what rights you have over your own data.

By using ek7777's services, you agree to this privacy policy. If you have any concerns or disagree with any part of it, please reach out to our support team.

2 What Information We Collect

Ek7777 collects two types of information from you — information you provide directly and information collected automatically. Details are outlined below:

2.1 Information Provided Directly

• Full name and date of birth.
• Mobile number and email address.
• Residential address and district.
• National ID number (for KYC verification).
• Payment method details (Mobile Banking, Nagad, Rocket number).
• Username and password (stored in encrypted form).

2.2 Automatically Collected Information

• IP address and device type.
• Browser type and language settings.
• Page visit time and duration.
• Game history and bet amounts.
• Login and logout times.

3 How Your Information Is Used

Ek7777 uses collected information only for the purposes listed below. We never use your data for unrelated or excessive purposes.

• Account Management: Creating and keeping your profile up to date.
• Financial Transactions: Processing deposits and withdrawals.
• Customer Support: Resolving your issues and complaints.
• Ensuring Security: Preventing fraud and unauthorized access.
• Promotions & Offers: Sending you offers based on your preferences (you can opt out at any time).
• Legal Compliance: Meeting regulatory and compliance requirements.
• Service Improvement: Improving the overall user experience.

4 Cookie Policy

Ek7777 uses cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.

4.1 Types of Cookies

• Essential Cookies: Used to maintain login sessions and ensure the site functions properly. These cannot be disabled.
• Performance Cookies: Helps identify which sections of the site are most frequently used.
• Functionality Cookies: Remembers your preferred language and settings.
• Analytics Cookies: Used to analyze overall user behavior patterns.

4.2 Cookie Settings

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

5 Information Sharing

Ek7777 does not sell your personal information. However, certain information may be shared in the following limited circumstances:

• Payment Provider: Necessary information is shared with Mobile Banking, Nagad, or Rocket to complete transactions.
• Game Software Providers: Limited information is shared with game providers to deliver gameplay.
• Legal Requirements: Information may be disclosed when required by a court order or lawful directive from a government authority.
• Fraud Prevention: Certain information may be shared with specialist agencies for fraud detection.

All third parties are contractually bound to protect your data in accordance with ek7777's standards and may not use it beyond the stated purpose.

6 Data Retention Period

How long your information is retained depends on the type of data and applicable legal requirements.

• Account information: minimum 5 years after account closure.
• Financial transaction records: up to 7 years (as required by law).
• Game logs: up to 2 years.
• Support tickets: 3 years after resolution.
• Cookie data: until the session ends or a maximum of 1 year.

After the retention period, data is securely deleted or anonymized.

7 Your Rights

As an ek7777 user, you have the following rights over your personal information:

8 Children's Privacy

Ek7777 strictly refrains from serving anyone under the age of 18. We do not knowingly collect information from minors.

If we learn that a minor has created an account, it will be closed immediately and all collected data will be securely deleted.

9 Security Measures

Ek7777 has implemented multiple industry-standard technical and administrative measures to protect your information:

• 256-bit TLS/SSL encryption — applied to all data transmissions.
• Password hashing — using the bcrypt algorithm.
• Two-factor authentication (2FA) — optional but strongly recommended.
• Regular security audits and penetration testing.
• Automatic alerts for suspicious login attempts.
• Dedicated firewall and DDoS protection.

If you believe your account has been compromised, change your password immediately and notify our support team.

10 Policy Changes

Ek7777 may update this privacy policy from time to time. For any significant changes, we will notify you through the following means:

• Notifications will be sent to your registered email address.
• A pop-up notification will be displayed upon entering the site.
• The "Last Updated" date at the top of this page will reflect any changes.

Continued use of our services after any changes constitutes your acceptance of the updated policy. Please review this page regularly.

11 Contact

For any questions, complaints, or requests regarding this privacy policy, please contact our dedicated privacy team:

• Email: [email protected]
• Live Chat: Click the chat button in the bottom-right corner of the site.
• Response time: typically within 24 hours.